Neil Douglas-Campbell on August 29th, 2008

Getting your debt advice free would seem to to be a universally good idea. In fact, that’s why it is the title of this blog. I cannot stand the idea of people making money from the desperate without any guarantee that they will resolve your situation. In fact, if you take on a company that charge you upfront for their debt advice and they don’t provide you with a solution then they have just made the situation much worse for you/

What do I mean by debt advice free?

The important point is that the company that you are dealing with should only charge money for their service once the solution that they are proposing has been agreed by the creditors (people that you owe money to). I have no problem with companies/individuals making money if they actually resolve your debt problems but they should not charge you a penny for any work they do up until that point. Most forms of debt solution will have some companies/organisations that either will arrange it completely free (in the case of charities) or will only charge you once the solution is approved. The really good companies will then take the charges over the lifetime of the agreement so that they are more or less invisible to you.

So should you always use a charity/non-charging organisation to resolve your debt problems?

This is where the situation gets slightly more complicated. Your primary objective should be to get a debt solution agreed with your creditors. This may depend more on the reputation that the company organising your debt solution has with your creditors than it does to do with the amount of money that the creditor receives.

Frequently the charge for the debt solution comes out of the money that the creditors receive, that is if you had not been paying it for the debt solution it would have gone to the creditors so whether it is free or not at this point makes no difference to you.

Whether in fact it makes any difference to you depends on the type of debt solution being proposed. This part of the post relates specifically to England and Wales in the United Kingdom but there are probably some general points for readers from other countries:

Debt Management Plans – In this case you would be better off (if you can) getting your DMP from a free provider. This is because in a DMP you actually pay off everything you owe to your creditors. You probably won’t be any worse off each month if your DMP provider charges a fee, but the plan will go on for longer as the debt management company will be extracting their fee from the monthly payment that you make.

Individual Voluntary Agreements (IVAs) and Full and Final Offers – for these debt solutions it really doesn’t matter that much whether your debt solution comes with a fee or not since it will come out of the amount that is to be paid to the creditors (or should do). Therefore the important thing is to select a company with a good record of getting debt solutions agreed (if possible with the creditors that you owe money to)

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14 Responses to “Debt Advice Free – When the "Free" Part is Important and When it Is Not!”

  1. Help I have a debt collector threatening me he told me that if i pay him 3000 he will leave me alone and my debt will be paid now he is telling me i need to pay him 4000 them my debt will be paid i can barley pay the 3000 what should i do .

  2. Neil Douglas-Campbell
    May 5th, 2009 at 12:32 pm

    Hi Mark

    I’m very sorry to hear about your problems.

    I think the fact that this debt collector has changed what they are saying indicates that they cannot be trusted (as is the case with most debt collectors). Do not take any action based on what they tell you.

    You really need to get someone to help you with this problem (a debt charity for instance). Before I can provide any further advise I would need to know a few more details:

    Where are you living?
    Is this a debt that you acknowledge is yours?
    Is this your only debt problem or is it part of a larger one?

    Let me have some more details and hopefuly I will be able to point you in the right direction. In the meantime remember that it is not a crime to be in financial difficulty and a debt collector has very little real power. If they are hassling you/upsetting you then just don’t talk to them.

    Looking forward to hearing from you again.

    Neil

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